If we have to cancel PHOTOPIA Hamburg after all due to the Corona pandemic, you will get your participation fee back (including AUMA fee and marketing package).

If you are demonstrably unable to participate due to corona restrictions, you will be refunded the participation fee (including AUMA fees and marketing package).

No, unfortunately HMC cannot refund or cancel services that have been booked with third party service providers via the Service Booking Shop. The reversal of contracts with third parties is governed exclusively by the relationship between the parties that concluded the contract. We ask participants to contact their respective contractual partner.

You can cancel your registration free of charge before admission. A cancellation fee (see section 2.2 ATB) will not be charged. Please submit your cancellation request in writing.

We follow the current regulations of the Hamburg Senate. Should masks be compulsory again at PHOTOPIA, we will have sufficient mouth nose coverings available. The general rule is that people should act prudently. For example, wearing masks can help to significantly reduce the risk of infection, especially when many

A good overview of test centers in the Hanseatic city can be found at Testzentren - hamburg.de.

If you have any further questions, please contact the PHOTOPIA team or our visitor service by e-mail to besucherservice(at)hamburg-messe(dot)de or by phone +49 40 35 69 0.

 

No legal claims can be derived from this information overview.

Subject to changes and errors, current status: September, 2022